Juan-Carlos Torres

Juan-Carlos Torres 1408 Homestead Ct , Irving TX 75061
Cell (469) 602-3115
jucatorro@hotmail.com
www.linkedin.com/in/jcarlostorres/
Target: To obtain a position in order to apply my Leadership, Management, Technical, Customer Focus, Organizational ,
Problem Solving and Handling skills in order to become an asset with my vision, motivation, expertise, effort, and
dedication to contribute to the team, the department, and the organization accomplishments.
Education:
Master Certificate Geographic Information Systems
University of North Texas, Denton TX, Dec 2009
B.S. Computer Information Systems
Minor Business Administration
University of the Pacific, Stockton CA, May 2007
Certificate in Managing to Lead
Richland College, Richland TX, May 2018
Profile:
• ArcGIS 10.5.1, ArcGIS Pro, ArcSDE, ArcGIS Online, ArcGIS Portal, ArcFM(Versioning), Enterprise GIS.
• CityWorks, MapInfo, MAXIMO, TOAD 11.0, Photomapper 6.0, ReGIS Pro, Oracle 11g.
• ArcGIS 10.5(ArcToolbox, Spatial Analyst, 3D Analyst, Network Analyst), ArcLogistic, ArcObjects, ArcIMS, ArcSDE,
ERDAS IMAGINE 9.1, Garmin GPS, Urban Geography, Remote Sensing, Spatial Analytical Skills, Business Analyst.
• Raster/Vector Data Analysis and Manipulation, Map Algebra, Georeference, Spatial Interpolation, Surface Analysis.
• DBMS, E-Commerce, User Interface Design, Software Engineering, SQL, Python, HTML, XML, AutoCAD, Networks.
• Geodatabases, Data Management (various sources), Geocortex Essentials (web map viewer software), Database and
ad hoc reports as requested
• Microsoft Office (Access, Word, Excel, Power Point, Visio, Outlook).
• Infographics, Adobe Suite CS6 (InDesign, Illustrator, Photoshop, and DreamWeaver).
• Management, Organized, Efficient, Multitasking, Creative, Personable, Persistent, and Detailed oriented.
• Bilingual (English & Spanish).
Work Experience:
GIS Manager City of Carrollton 12/10/2018 – Current
 Manage GIS Team consisting of a GIS Specialist & GIS Analyst. Including organizing weekly ticket review meetings
and executive project meetings.
 Monthly and annual GIS report card reflecting GIS Data Maintenance activities and the overall health of the
Enterprise GIS Database.
 Subject Matter Expert (SME) for ArcDesktop for Windows 10.4.1, ArcServer 10.4.1, Geocortex Essentials (web
map viewer software), and ArcSDE on SQLServer
 Serve as technical lead and/or Project Manager on GIS Projects. Perform and/or supervise primary go-live tasks
for GIS Upgrade and Enhancement projects.
 Generate and maintain user guides for GIS Team and City Staff.
 Provide regular updates to users on the status of any open/pending requests.
 Data Maintenance- Entering new data and correcting existing data in GIS Enterprise System using best practices
and implementing FGDC metadata standards. Ensure that documentation is accurate and up-to-date. (possible
after hours support)
 Knowledge Transfer & Documentation- Sit with City Staff to document specifics of GIS Data Maintenance and
related business processes for each Enterprise GIS Data Layer. This documentation includes current effort for
each request, origin of data source, impacted department, expected turn-around time of stakeholder, how often
updates/corrections are submitted.
 Data Validation & Quality Control- Validate new data & corrections against data provided by stakeholder / thirdparty
source / or other source.
 Participate in the IT testing phase & Implementation phase of Enterprise GIS Projects.
 Data Integration Support- Provide support to City Staff for GIS Projects
 Participate in GIS Day Activities & User Training
 Make budgeting and training recommendations to Directors
 Assist GIS Database Analyst with database problem resolution
 Test new GIS software and system designs
 Manage internal and external geographic data access
 Plans, prioritizes and schedules GIS projects
Sr. GIS Analyst City of Garland 10/31/2016 – 12/07/2018
 Develop and propose geographic data and software solutions
 Analyze customer support issues and coordinate resources and/or vendors to provide resolution in a timely
manner
 Make budgeting and training recommendations to GIS Manager
 Assist GIS Database Analyst with database problem resolution
 Ensure compatibility of geographic data with new and existing City of Garland geographic data
 Document geographic information data dictionaries, metadata and workflows for user departments
 Perform spatial analysis with city’s GIS hardware/software system
 Test new GIS software and system designs
 Perform limited one-on-one training and orientation in CADD/GIS procedures and software
 Manage internal and external geographic data access
 Designs and generates cartographic products, and performs special analysis
 Plans, prioritizes and schedules GIS projects
GIS Coordinator TNMP 08/30/2015 – 04/30/2018
 Utilizes GIS and computer assisted drawing (CAD) software to coordinate, develop, convert, process, analyze and
output geographic data
 Designs and generates cartographic products, and performs special analysis
 Coordinates, programs and supports applications, tools and user interfaces for management of geographic
information, data analysis, map production and enhancements to existing applications
 Reviews and corrects programs, trains users and answers user questions
 Provides input to standards, processes and procedures for data management, documentation, GIS analysis and
map production
 Responsible for the successful system-wide management and implementation of statewide ArcFM System
 Trains line department personnel and/or contractor users on GIS and ArcFM
 Provides functionality specifications for program modifications
 Creates reporting database and ad hoc reports as requested statewide
 Works with IT to solve major hardware and or operating system issues with laptops
 Ensures that all billings are properly handled
 Interfaces and negotiates with various municipal, county, state, and federal departments for access to and
sharing of geographical information
 Reviews and incorporates data collected in the field for incorporation into GIS systems
Technology Analyst City of Dallas 07/10/2015 – 11/01/2015
 Analyzes objective of department programs and the information requirements
 Designs and maintains computer database to gather data and classify information
 Maintains computer operating software, hardware, and network configuration within a department or division
 Evaluates and plans software and hardware purchases to maintain and improve the system
 Writes programs to extract information from the databases, develops formats and reports of information
obtained
 Maintains several interrelated computer and data base information systems
 Develops and updates documentation of programs and systems, including change orders
 Analyzes network problems, and resolves technical difficulties
 Modifies and maintains existing applications and software to improve system efficiency
 Analyzes programs and user problems to determine corrective action necessary to resolve new design
 Trains users, technicians, and less experienced personnel in using the system
 Direct and execute special projects for various division managers and executive Management
Operations Analyst II City of Arlington 02/16/2015 – 07/10/2015
 Plan, direct and execute special projects for various division managers and executive Management
 Plan, develops, and coordinates quantitative research projects
 Design and recommend new processes, and improvements in operations
 Prepare written reports and make presentations to clearly communicate program outcomes
 Involved on a variety of research and development based projects
 Manage large spatially referenced datasets in vector and raster based environments (GIS)
 Data visualization and/or graphic design
 Maintain effective working relationships
 Collect and analyze data, preparing high quality written reports and making recommendations to senior
management regarding necessity for change
GIS Analyst 1 CoServ 03/04/2013 – 02/13/2015
 Support Multi-user Enterprise ArcSDE Geodatabases utilizing Oracle or SQL Server environments, Versioning
 Installing, maintaining and supporting GIS applications & Software
 Understanding Project Management or Business Process Analysis/Workflow analysis concepts
 Create standardized mapping, spatial analysis, data analysis and extraction, data QA/QC and data reporting
processes for the GIS user community
 System updates lifecycle
 Troubleshoot and Train users in Designer and Electric & Gas GIS Design Issues
 OMS and SCADA troubleshooting
GIS Analyst Transwestern 02/21/11 – 02/27/2013
 Market Optimization Analysis
 Thematic maps
 Trade area analysis and creation for Commercial Real Estate (Industrial, Retail, Multi Family)
 Liaison between brokers and clients to incorporate GIS technology
 Client support during the GIS process
 Educational meetings with brokers to promote GIS usefulness and methodologies
 Client and brokers presentations
 Research and Data Extraction
Insight Project Coordinator RAZOR 04/15/10 – 05/31/12
 Development of maps for retail clients
 Development of thematic maps displaying customer locations or geographic specifics
 Demographics or other select variables such as competitive locations
 Determining trade areas for developing local store marketing programs
 Extraction of various data to be incorporated into maps to provide clients with useful insights
 Programming to automate mapping processing
Community Service/ Affiliations: URISA, Omega Delta Phi, MESA, LULAC, and ALAS